What this policy covers. North Devon Heating Engineers is a directory website. This policy explains what happens to your information if you use this site, including its contact form.
No accounts, no tracking cookies. This site doesn't require you to create an account, and we don't use tracking or advertising cookies. Any cookies present come solely from third-party embeds on the site (such as our contact form provider, Tally) and are governed by that provider's own privacy policy, not ours.
Contact form. Our contact and quote request forms are provided by Tally, a third-party form service. When you submit a form, the information you provide (such as your name, email address, phone number and enquiry details) is processed by Tally and sent to us so we can respond to your enquiry or pass it to a relevant local business, where that's the purpose of the form. We don't sell or share your contact details with third parties beyond this stated purpose.
Business listing data. The heating and plumbing business details shown on this site (name, address, phone number, categories, opening hours and Google ratings) come from publicly available sources. If you run a listed business and want your details corrected or removed, email us and we'll act on the request — see our Terms page.
Data retention. We keep enquiry details only as long as needed to respond to your request. We don't retain form submissions for marketing purposes beyond responding to the specific enquiry made.
Changes to this policy. We may update this policy from time to time; the current version will always be published on this page.
Contact. For any privacy questions, or to request a correction or removal of business listing data, email us using the contact details on our Contact page.